FAQ

FAQ

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Can I transfer my existing online store built on another platform to your platform?

Migration might be an option depending on your website’s platform and complexity. To find out if you can move your store to our platform, please get in touch with our support team.

Can I use my own domain name with Idiocom?

Absolutely! Idiocom allows you to connect your existing domain name.

Does Idiocom require prior coding experience for website creation?

No. Idiocom uses a user-friendly interface with drag-and-drop and pre-made structures, so coding is not required.

What are the benefits of using Idiocom to build my e-commerce website?

Idiocom is easy to use, customizable, affordable, scalable, and secure and most importantly, it is very cost-effective for young entrepreneurs. Also, you have different subscription plans to choose according to business requirements.

What is the hosting included in my plan?

You don’t need to purchase any hosting plan for your store; it was  included in your subscription plan.

Do you offer additional services beyond website building, such as domain registration or marketing assistance?

By partnering with Idiocom, you can benefit from a comprehensive solution encompassing website creation and expert marketing guidance to establish a successful online presence.

To create your store, you just need to purchase a domain from any provider and make a few changes to your dashboard.

Is there a free trial or demo available?

Yes, we offer a demo option] to help you experience the platform firsthand and explore its features before committing to a paid plan.

Is Idiocom suitable for all types of businesses?

Yes, Idiocom is suitable for all industries. We offer industry centric multiple themes for different industries like grocery, fresh fruits and vegetables, fashion and garments and so on.

Can I switch plans or cancel my subscription at any time?

Yes, you can switch plans or cancel your subscription anytime through your account dashboard. Unused portions of your current plan won’t be refunded. See our terms of service for details or contact support for assistance.

Do you offer any integrations with other services (e.g., payment gateways, shipping carriers)?

Yes, Idiocom integrates with a variety of popular services including:

Payment gateways: We offer integration with various secure payment gateways, allowing you to choose the one that best suits your needs and audience.

Shipping carriers: Idiocom integrates with major shipping carriers, streamlining order fulfilment and providing real-time shipping options to your customers.

For a full list of supported integrations, please check our website or contact our sales team.

If you don't see an answer to your question, you can send us an email from our contact form.
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